Frequently Asked Questions

How do I create an account?

Click "Register" on our homepage, fill in your username, email, and password. Complete the email verification process, and you're ready to start mining!

What is the minimum deposit amount?

The minimum deposit is $10 USD. This ensures you can purchase miners and start earning immediately.

How do I enable two-factor authentication (2FA)?

Go to your Settings page, click "Enable 2FA", and scan the QR code with your authenticator app. This adds an extra layer of security to your account.

How often do I receive earnings?

Earnings are automatically credited to your account every minute. Your miners work 24/7, so you earn continuously even when offline.

What happens when my miner expires?

Miners have a 1-year lifespan. After 365 days, they stop earning. You can purchase new miners to continue earning. The dashboard shows remaining days for each miner.

Can I buy multiple miners?

Yes! You can purchase as many miners as you want. Each miner earns independently, and all earnings are combined in your balance.

Are the earnings guaranteed?

Earnings are based on current Bitcoin mining difficulty and market conditions. While we provide realistic projections, cryptocurrency markets are volatile.

How does the referral program work?

Share your unique referral code with friends. When they register and make their first miner purchase, you automatically receive a $99 USDT bonus!

Where can I find my referral code?

Your referral code is displayed on your dashboard. It's a unique 8-character code that you can share with others.

Is there a limit to referrals?

No limit! You can refer unlimited users and earn $99 for each successful referral when they make their first purchase.

What payment methods do you accept?

We accept Bitcoin (BTC), Ethereum (USDT), Solana (USDT), Binance (USDT), and other major cryptocurrencies. Minimum deposit is $10 USD equivalent.

How do I withdraw my earnings?

Go to the Withdraw page, enter your wallet address and amount (minimum $10 USD). Withdrawals are processed within 5 hours with a 10% fee.

Why is there a withdrawal fee?

The 10% withdrawal fee covers blockchain transaction costs and platform maintenance. This ensures fast and reliable processing of your withdrawals.

What if I can't access my account?

Use the "Forgot Password" link on the login page. If you still have issues, contact our support team with your registered email address.

How do I change my email or password?

Go to your Settings page to update your email or password. Email changes require verification of the new address.

Is my data secure?

Yes! We use SSL encryption, two-factor authentication, and industry-standard security measures to protect your account and data.

Can I delete my account?

Yes, contact our support team to request account deletion. Note that this action is irreversible and all data will be permanently removed.

Do you offer refunds?

All purchases are final. However, miners earn for a full year, providing excellent value for your investment.

How can I track my earnings?

Your dashboard shows real-time earnings, miner performance, and transaction history. All data is updated automatically.

Contact Support:
Can't find the answer you're looking for? Use the contact form above or email us at support@mara-miner.com. Our team typically responds within 24 hours.